Warranty Policy
1.Limited Warranty:
1.1. All used goods listed on our website are covered by a limited warranty, which guarantees that the item will be free from defects in material and workmanship for a specified period from the date of delivery.
1.2. The duration of the limited warranty will be clearly indicated on the product page. Please review this information before making your purchase.
2.Warranty Coverage:
2.1. The warranty covers functional defects that may arise during the specified warranty period.
2.2. If the product is found to be defective within the warranty period, we will, at our discretion, either repair or replace the item with a comparable product.
3.Exclusions from Warranty Coverage:
3.1. The warranty does not cover damages or defects resulting from:
- Accidental damage, misuse, or negligence.
- Normal wear and tear from regular use.
- Unauthorized repairs or modifications.
- Damage caused during shipping or transportation after delivery.
- Failure to follow the manufacturer's guidelines or instructions.
- Damage caused by external factors such as fire, water, or natural disasters.
3.2. Any product-specific exclusions will be mentioned on the product page.
4.Warranty Claim Procedure:
4.1. To make a warranty claim, please follow these steps:
- Contact our customer support team within the warranty period and provide details of the issue, including supporting evidence such as photographs or videos.
- Our team will assess the claim and determine the appropriate course of action.
- If the claim is approved, we will provide instructions for return shipping or request additional information if needed.
- Once the item is received and inspected, we will proceed with the repair or replacement as per the warranty terms.
4.2. The cost of shipping the product to us for warranty service will be the responsibility of the buyer, except in cases where the warranty explicitly states otherwise.
5.Disclaimer:
5.1. acts as an intermediary between buyers and sellers of used goods and new products . We do not manufacture or refurbish the products listed on our platform.
5.2. The warranty provided for used goods is limited to the terms and coverage offered by the respective sellers. We do extend additional warranties beyond those provided by the sellers.which can extend up to 3 months in additional
6.Governing Law and Jurisdiction:
6.1. These Warranty Terms and Conditions shall be governed by and interpreted in accordance with the laws of United Arab Emirates .
6.2. Any disputes arising from the interpretation or implementation of these warranty terms shall be subject to the exclusive jurisdiction of the courts in United Arab Emirates.
By making a purchase on our site, you acknowledge that you have read, understood, and agreed to these Warranty Terms and Conditions. If you have any questions or concerns, please contact our customer support team.
Date of Last Update: 31-07-2023